List Emails¶

Use /activities/email to retrieve all email communication sent from the WM portal.The email can be system generated or a communication sent by the CSR agent.A date range can be specified to retrive the email communication that happened within those dates.

URI¶

GET /api/v1/customers/{customerId}/activities/email

Headers¶

Parameter	Mandatory	Data Type	Allowed Values	Description
Request-Tracking-Id	Y	String		Unique Identifier for each request
Authorization	Y	String		Access token
ClientId	Y	String		Will be provided by WM
Accept	N	String	application/json or application/xml	Default is application/json

Request Parameters¶

Pass the following parameters in the request.

Parameter	Mandatory	Data Type	Type	Description
customerId	Y	Number	path	Unique Customer Identifier
fromDate	N	Date	query	Start date formatted as yyyy-MM-dd
toDate	N	Date	query	End date formatted as yyyy-MM-dd

Response Fields¶

Parameter	Data Type	Description
activities	Object	The activity details
id	Number	The activity Identifier
user_id	Number	Customer login Identifier
email_info	Object	The email details
type_id	Number	The email type Identifier
type_description	String	The email type description
from_address	String	Sender email address
to_address	String	Recipient email address
cc_address	String	Other recipients in the email
subject	String	Subject of email
body	String	Content in the email
sent_by	String	Origin of email
send_status	String	Status of the email sent
sent_date_time	String	Timestamp of when the email was sent
audit_info	Object	Contains audit info
created_by	String	Origin of email
created_date_time	String	Timestamp of when the email was created
modified_by	String	Modified by
modified_date_time	String	Timestamp of when the email was modified

Tip

For information about how to test, see How To Test

Sample Request¶

http://api.wm.com/v1/customers/123456789/activities/email?fromDate=2016-06-01&toDate=2016-08-01

Sample Response¶

{    "activities": [{        "id": "380589",        "user_id": "3842591",        "email_info": {            "type_id": "13",            "type_description": "Paperless Activation Confirmation",            "from_address": "wmonline@wm.com",            "to_address": "create_email@wm.com",            "subject": "Paperless Billing Has Been Activated For Your ccount",            "body": "Hello create_email@wm.com,You have successfully activated paperless billing for your account on 01/13/2015. New invoices will no longer be mailed to you at your billing address, but will be available when you log into your “My WM Online” profile at www.wm.com . Thanks for doing your part to help the environment and reducing your carbon footprint. For questions regarding the payment process, please contact the Waste Management Service Center at (866) 834-2080 and select the option for WM ezPay. For service or billing issues, please contact your local Waste Management office at the number provided on your invoice. Thank you,Waste Management Service Cente use of WM ezPay constitutes acceptance of Waste Management's WM ezPay Terms and Conditions, which may be reviewed at www.wm.com",            "sent_by": "CSS_APP",            "send_status": "null",            "sent_date_time": "2015-01-13 10:14:05.0"        },        "audit_info": {            "created_by": "CSS_APP",            "created_date_time": "2015-01-13 10:14:05.0",            "modified_by": "CSS_APP",            "modified_date_time": "2015-01-13 10:14:05.0"        }    }],    "metadata": [{        "totalCount": "1"    }]}